Booking Information

Boarding Rates

Charges are calculated per calendar day and count the day of arrival and departure. Dog prices are based on shared accommodation. Boarding rates do not include additional services such as: Hydrobathing, Blow Drying, Walks, Medication, Special Feeds, Veterinary Treatment or Transport to Vets.

Peak Periods

Includes all Qld State & Private School holidays and all Qld Public Holidays.

Minimum Stays

8 day minimum charge applies to all stays that include Christmas or New Years Day. 5 day minimum charge + bath over Easter.

Deposits

Non refundable deposits of $100 per pet is required for all kennel and cattery bookings that include Easter, Christmas & New Years Day. Luxury Suite bookings require $200 non refundable deposit for Easter, Christmas & New Years Day and $100 for all other times. Deposits must be paid at the time of booking and can be paid by Visa or Mastercard over the phone or you may call into the reception during our opening hours to pay by cash or EFTPOS.

Cancellations

Cancellations with more than 2 months notice the deposit less a booking fee of $50 per booking per pet can be credited towards a stay within 6 months. Cancellations with less than 2 months notice deposits are forfeited.

Payment and Booking Changes

Payment for the dates booked must be paid in full on check in.

Shortening of the dates booked during peak/holiday periods can only be made after full payment for the original dates booked.

Extensions can only be made where space is available.

There are no refunds or credits for early pick ups. We accept Cash, EFTPOS, Visa or Mastercard.

What Some of Our Customers Have Said About Us

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Clean professional pet boarding. Our dog loved it.

My 8 yr old cat Tui stayed at Park Ridge for 6 months. I can’t speak highly enough of the facilities, love & care shown to both Tui & myself.

I am a first time pet parent and put my dog Sparky in, the staff were fantastic with easing my mind and showing me the grounds. Sparky looked like he had a great time and was tired from playing with his new friends.

My babies don’t usually go well in kennels but they come home happy and healthy from Animal World Pet Resorts.

Our puppy Ruby has stayed here a few times and is always healthy and happy at the end of each stay.

Wonderful resort for our pets.