“TERMS AND CONDITIONS”
This is a contract between Animal World Pet Resort’s (hereinafter called “The Resort”) and the pet owner/s (hereinafter called “Owner/s”) Pet/s are only accepted under these terms and conditions and leaving your pet/s here constitutes acceptance of these conditions.
- I have read the opening hours and agree to pick up or drop off pets during those hours and will arrive promptly before closing time. Our hours are displayed in Reception, on the website & on our fridge magnets. Please observe and respect them.
2. Boarding rates and other charges are displayed in reception, the boarding rate is charged per day this counts the day of arrival and departure regardless of whether you pick up or drop off in the morning or afternoon.
3. Payment is require in full for the dates booked upon check-in (we accept cash, EFTPOS, Visa or MasterCard) and there are No refunds or Credits for early pick-up and that any other fees or charges must be paid in full before removal of the pets.
4. Deposits/payments are non-refundable. Deposits are required for Easter, Christmas and all Luxury Suite bookings.
5. Owner/s warrant that all pets are healthy and free of infectious diseases, ticks and or fleas and have been fully vaccinated to the resorts requirements (as displayed in reception and on the website).
6. Owner/s give full authority to The Resort to call a Veterinary surgeon for any treatment, procedure or to gather or exchange information of the pets in the event of sickness, illness, accident, injury or any reason should the kennel deem necessary at the owners expense and agree to pay all expenses prior to removal of the pet/s.
7. I authorise and accept that my dog/s may be kenneled, play & socialise with other dog/s of similar breed and/or temperament/nature.
8. If at any time any payment is outstanding for seven (7) days or more I authorise the disposal or sale of the pets in a manner determined by The Resort and hold The Resort harmless therefore and agree to pay any additional costs incurred in recovering outstanding payments.
9. All reasonable care and attention is given and pets are accepted at the Owners risk upon these terms and conditions and The Resort its staff and/or agents do not accept responsibility for loss or damage to any belongings including collars, tags, bedding etc. and do not accept responsibility for sickness, illness, accident, escape, injury or passing away of pets for any reason.
